I must say, I am amazed by the responses I've gotten on this one. The comments all substantiate my feelings at the time when the Hertz rep thrust her paperwork into my face and demanded that I write up the "report" of the accident that I repeatedly told her had not happended.
The real shocker was the blank piece of paper, that was part of this pile of forms, where I was supposed to repeat the same information I was supposed to write on the formal paperwork...no amount of arguing with her made her back down....I finally told her I had no intentions of doing such a thing, in any way, shape or form.
When I got back to the states and tried to deal with it over the internet, with the St John's office, my frustration didn't change any; I just found myself dealing with an anonymous entity while I kept admiring my suntan and reminding myself I had actually had a good time in spite of this event. And I had learned a new word translation...."tipping", meant scratching a car vs landing it on it's roof after an unfortunate accident.....and here I had just "tipped" the hotel staff without leaving a scratch on any of them......
Since my family do not drive, I await my next adventure in October! Rest assured, I will look into all the suggestions I have gotten here.